Customer Relationship Management Intern:
About The Position
As a Customer Relationship Management Intern at YoursDesk BizCon Pvt Ltd, you will be a crucial part of maintaining strong connections with our clients. This internship is designed to provide hands-on experience in managing customer relationships, addressing their needs, and contributing to a positive client experience. You will collaborate with our customer relationship team to ensure client satisfaction and retention.
Key Responsibilities:
- Assist in maintaining and updating the customer relationship database.
- Support in organizing and categorizing client information.
- Contribute to data accuracy and cleanliness initiatives.
- Participate in customer communication, addressing inquiries and concerns.
- Collaborate with the customer relationship team to resolve issues promptly.
- Assist in creating and maintaining positive client relationships.
- Contribute to planning and organizing client engagement activities.
- Assist in client events, webinars, and other interactive initiatives.
- Participate in the development of customer satisfaction surveys.
Qualifications:
- Strong analytical and problem-solving skills.
- Pursuing a degree in Business, Marketing, or a related field.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational skills.
- Ability to handle client inquiries and concerns with professionalism.
- Proactive and eager to contribute to a positive client experience.
Work Environment:
As a Customer Relationship Management Intern, you will be part of a collaborative and client-focused team at YoursDesk BizCon. This internship provides exposure to real-world client interactions and offers an opportunity to learn from experienced professionals. We encourage creativity, initiative, and a proactive approach to contribute to the success of our client relationships.
Join us at YoursDesk Bizcon Private Limited, and be part of a team where your efforts will directly impact client satisfaction. If you are enthusiastic about client relations and eager to gain practical experience, we invite you to apply for this internship.
